AI system explained · AI Planogram

Shelves that notice what staff can't.

Existing store cameras taught to watch the shelves, flagging staff the moment an item runs empty or sits out of place, then managing the restock.

SectorRetail
GeographyUK · France
HardwareExisting cameras
ScopeAlerts to inventory
06Retail · Store operations · UK & FR
Computer vision
Rolling out · UK & FR
AI Planogram
—— The problem

What they were up against.

Retail floors are chronically short-staffed, and the cost of that shows up on the shelf: empty facings that should be full, products drifted out of their planogram, sales quietly lost because no one walked the aisle in time.

Hiring back to full coverage was not on the table. The stores needed the shelves themselves to raise a hand.

—— The approach

How the approach works.

The approach did not require new hardware. The cameras already on the ceiling are taught to read the shelves, recognizing when a facing has gone empty and when an item is sitting where it should not be, then alerting the nearest staff member.

From there, Smart Shelves closes the loop: not just spotting the gap but recommending the restock and feeding inventory management end to end.

—— The result

What it changes.

The system turns passive cameras into an always-on set of eyes on the shelf, delivering real-time empty-shelf and misplacement alerts without a single new device. It is rolling out across stores in the UK and France.

Smart Shelves takes it past alerting into full inventory management, the difference between knowing a shelf is empty and having the restock already in motion.

—— How it works

The system, in parts.

V

Shelf vision

Computer vision on existing cameras detecting empty and misplaced items in real time.
A

Staff alerting

Pushes the right alert to the nearest associate the moment a shelf needs attention.
S

Smart Shelves

End-to-end layer adding inventory recommendations and replenishment management.
Real-time
Headline outcome
Empty-shelf and misplacement alerts straight from cameras already on site, now rolling out across two countries.